{"id":6196,"date":"2023-11-12T19:49:54","date_gmt":"2023-11-12T18:49:54","guid":{"rendered":"https:\/\/brands.com.tn\/fr\/?p=6196"},"modified":"2023-11-12T19:49:55","modified_gmt":"2023-11-12T18:49:55","slug":"banques-officiel-un-numero-vert-pour-recevoir-les-reclamations-des-clients","status":"publish","type":"post","link":"https:\/\/brands.com.tn\/fr\/2023\/11\/12\/banques-officiel-un-numero-vert-pour-recevoir-les-reclamations-des-clients\/","title":{"rendered":"Banques-Officiel: Un num\u00e9ro vert pour recevoir les r\u00e9clamations des clients"},"content":{"rendered":"\n<p><strong>Dans un communiqu\u00e9 publi\u00e9, le conseil bancaire et financier (CBF) a annonc\u00e9 la mise \u00e0 la disposition des clients des banques et des \u00e9tablissements financiers un dispositif de recueil des r\u00e9clamations, venant ainsi compl\u00e9ter le dispositif r\u00e9glementaire d\u00e9j\u00e0 mis en oeuvre.<\/strong><\/p>\n\n\n\n<p>Il s\u2019agit d\u2019une mesure qui a pour objectif d\u2019am\u00e9liorer la qualit\u00e9 des prestations et services bancaires et financiers en Tunisie.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Ce num\u00e9ro vert (80 100 280 ) est d\u00e9sormais fonctionnel du lundi au vendredi de 7H45 \u00e0 17H30, pour la r\u00e9ception des \u00e9ventuelles r\u00e9clamations des clients concernant des sujets qui n\u2019ont pas \u00e9t\u00e9 r\u00e9solus via les canaux classiques r\u00e9glementaires.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Dans un communiqu\u00e9 publi\u00e9, le conseil bancaire et financier (CBF) a annonc\u00e9 la mise \u00e0 la disposition des clients des banques et des \u00e9tablissements financiers un dispositif de recueil des r\u00e9clamations, venant ainsi compl\u00e9ter le dispositif r\u00e9glementaire d\u00e9j\u00e0 mis en oeuvre. Il s\u2019agit d\u2019une mesure qui a pour objectif d\u2019am\u00e9liorer la qualit\u00e9 des prestations et [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":6197,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[50],"tags":[],"_links":{"self":[{"href":"https:\/\/brands.com.tn\/fr\/wp-json\/wp\/v2\/posts\/6196"}],"collection":[{"href":"https:\/\/brands.com.tn\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/brands.com.tn\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/brands.com.tn\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/brands.com.tn\/fr\/wp-json\/wp\/v2\/comments?post=6196"}],"version-history":[{"count":1,"href":"https:\/\/brands.com.tn\/fr\/wp-json\/wp\/v2\/posts\/6196\/revisions"}],"predecessor-version":[{"id":6198,"href":"https:\/\/brands.com.tn\/fr\/wp-json\/wp\/v2\/posts\/6196\/revisions\/6198"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/brands.com.tn\/fr\/wp-json\/wp\/v2\/media\/6197"}],"wp:attachment":[{"href":"https:\/\/brands.com.tn\/fr\/wp-json\/wp\/v2\/media?parent=6196"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/brands.com.tn\/fr\/wp-json\/wp\/v2\/categories?post=6196"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/brands.com.tn\/fr\/wp-json\/wp\/v2\/tags?post=6196"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}